{"id":8142,"date":"2025-10-22T13:39:43","date_gmt":"2025-10-22T17:39:43","guid":{"rendered":"https:\/\/job.comact.com\/?post_type=jobs&#038;p=8142"},"modified":"2025-10-22T13:47:06","modified_gmt":"2025-10-22T17:47:06","slug":"specialiste-en-procede-du-bois-2","status":"publish","type":"jobs","link":"https:\/\/job.comact.com\/fr\/jobs\/specialiste-en-procede-du-bois-2\/","title":{"rendered":"Sp\u00e9cialiste en proc\u00e9d\u00e9 du bois"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Nous sommes pr\u00e9sentement \u00e0 la recherche d&#8217;un Sp\u00e9cialiste en proc\u00e9d\u00e9 du bois. \u00c0 ce titre, vous vous serez principalement impliqu\u00e9 dans l\u2019entretien, la maintenance, les mises \u00e0 jour ainsi que l\u2019ajustement des diff\u00e9rents types de mesureurs de la ligne de produits de Comact, dont le GradExpert\u2122, leader de l\u2019industrie des optimiseurs de grade des usines de rabotage. <strong>La disponibilit\u00e9 de voyager vers les sites de nos clients ainsi que la collaboration avec les autres membres de l\u2019\u00e9quipe est un requis pour ce r\u00f4le.<\/strong> Notre environnement de travail permet \u00e0 chacun de travailler efficacement tout en encourageant les nouvelles id\u00e9es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>R\u00f4les et responsabilit\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prendre en charge le suivi relatif aux probl\u00e8mes logiciels et d\u2019optimisation aupr\u00e8s des clients via les diff\u00e9rents m\u00e9dias de communication tels les courriels et le t\u00e9l\u00e9phone.<\/li>\n\n\n\n<li>Rapporter chaque activit\u00e9 dans la base de donn\u00e9es des appels et documenter les solutions via le CRM.<\/li>\n\n\n\n<li>Diagnostiquer, analyser les besoins, et r\u00e9soudre les difficult\u00e9s (qualit\u00e9\/optimisation) du client en proposant des solutions adapt\u00e9es aux besoins.<\/li>\n\n\n\n<li>Support technique au d\u00e9partement de service, clients, etc.<\/li>\n\n\n\n<li>R\u00e9aliser la mise \u00e0 jour de logiciel, calibration, et autres t\u00e2ches pour le client \u00e0 distance selon les besoins.<\/li>\n\n\n\n<li>Participer aux r\u00e9unions d\u2019\u00e9quipes (proc\u00e9d\u00e9 et service) afin de partager id\u00e9es et solutions.<\/li>\n\n\n\n<li>Assurer un suivi des probl\u00e8mes proc\u00e9d\u00e9\/optimisation et s&#8217;assurer de la r\u00e9solution compl\u00e8te et d\u00e9finitive de ces probl\u00e8mes.<\/li>\n\n\n\n<li>Cr\u00e9er et garder \u00e0 jour les sections FAQ et la base de donn\u00e9es des connaissances afin d\u2019aider l\u2019\u00e9quipe du support ainsi que les clients \u00e0 r\u00e9soudre les probl\u00e8mes li\u00e9s \u00e0 l\u2019usage des logiciels.<\/li>\n\n\n\n<li>Participer \u00e0 promouvoir les services offerts par notre organisation et bien informer les clients sur les diff\u00e9rentes fonctionnalit\u00e9s de leurs syst\u00e8mes.<\/li>\n\n\n\n<li>Sugg\u00e9rer des am\u00e9liorations et des solutions possibles dans les processus internes.<\/li>\n\n\n\n<li>Formation de la client\u00e8le.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Qualifications<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dipl\u00f4me en transformation des produits forestiers, G\u00e9nie du bois, ou toute autre formation pertinente;<\/li>\n\n\n\n<li>2 ans ou plus d\u2019exp\u00e9rience dans des postes similaires.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Crit\u00e8res g\u00e9n\u00e9raux<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00catre autonome et m\u00e9thodique;<\/li>\n\n\n\n<li>Avoir du leadership et de l\u2019entregent;<\/li>\n\n\n\n<li>Aimer le contact avec les gens et avoir une attitude professionnelle;<\/li>\n\n\n\n<li>\u00catre bilingue (anglais\/fran\u00e7ais; oral et \u00e9crit);<\/li>\n\n\n\n<li>Bonne habilet\u00e9 \u00e0 r\u00e9soudre les probl\u00e8mes et aime relever des d\u00e9fis;<\/li>\n\n\n\n<li>\u00catre apte \u00e0 travailler sous pression;<\/li>\n\n\n\n<li>Sens du service;<\/li>\n\n\n\n<li>\u00catre disponible \u00e0 voyager pour des p\u00e9riodes prolong\u00e9es et le cas \u00e9ch\u00e9ant, \u00eatre apte \u00e0 obtenir un passeport valide.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Vous devrez d\u00e9montrer une forte capacit\u00e9 pour le travail en \u00e9quipe et de bonnes habilet\u00e9s en communication. Vous devrez aussi faire preuve d\u2019initiative et d\u2019autonomie ainsi que d\u00e9montrer votre aptitude et efficacit\u00e9 \u00e0 \u00e9voluer dans un environnement en continuel \u00e9volution. Vous aimez relever des d\u00e9fis et travailler avec des \u00e9quipements \u00e0 la fine pointe de la technologie, vous cherchez \u00e0 faire partie d\u2019une \u00e9quipe dynamique et vous souhaitez participer au succ\u00e8s d\u2019une entreprise en pleine croissance. Nous voulons entendre parler de vous.<\/p>\n","protected":false},"featured_media":0,"template":"","persona":[33],"domaine":[74],"localisation":[43],"class_list":["post-8142","jobs","type-jobs","status-publish","hentry","persona-experts-exclusifs","domaine-ingenierie","localisation-mirabel-fr"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Nous sommes pr\u00e9sentement \u00e0 la recherche d&#039;un Sp\u00e9cialiste en proc\u00e9d\u00e9 du bois. \u00c0 ce titre, vous vous serez principalement impliqu\u00e9 dans l\u2019entretien, la maintenance, les mises \u00e0 jour ainsi que l\u2019ajustement des diff\u00e9rents types de mesureurs de la ligne de produits de Comact, dont le GradExpert\u2122, leader de l\u2019industrie des optimiseurs de grade des usines\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" 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